Have any questions?
HealthfirstWant to become a Healthfirst member? Have a question about our benefits?
Contact us at:
Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743
Medicare
1-877-237-1303
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday-Friday, 8:30 am to 6 pm
Already a Healthfirst member? For answers to your questions, contact us at:
Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743
Monday - Friday, 8 am to 6 pm
Medicare
1-888-260-1010
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday - Sunday, 8 am to 8 pm
Yes. Once a year, you will be asked to send us a “re-certification” form that proves you still qualify for the Healthy NY program. We will notify you when this form is due, and provide you with the forms you need.
