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Have any questions?

Healthfirst
100 Church Street
New York, NY 10007

Want to become a Healthfirst member? Have a question about our benefits?

Contact us at:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743

Medicare
1-877-237-1303
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday-Friday, 8:30 am to 6 pm

Already a Healthfirst member? For answers to your questions, contact us at:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743
Monday - Friday, 8 am to 6 pm

Medicare
1-888-260-1010
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday - Sunday, 8 am to 8 pm

Leaf Plans
1-888-250-2220
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday - Friday, 8 am to 8 pm

Healthfirst Small Group and Healthy NY Small Group
1-888-260-1010
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday - Friday, 8 am to 8 pm


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Support for Caregivers

Caregiver Resources in New York
Healthfirst understands that caring for a family member, friend, or neighbor can change your way of life. Simple tasks such as running errands, providing transportation to and from the doctor, or assisting a loved one with most day-to-day tasks can be stressful and emotional. We want you to know that you are not alone and we are here to help.

Ten Healthy Steps for Caregivers
 
  1. Take control of your life. Don’t let your loved one’s illness or disability always take center stage.
  2. Remember to be good to yourself. Love, honor, and value yourself. Your responsibilities may be difficult and you deserve quality time just for you.
  3. Watch out for signs of depression and speak with your doctor or a professional when needed.
  4. If someone offers to help you, accept the offer and provide them with tasks they can do.
  5. Learn about your loved one’s condition.
  6. Be open to new technologies and ideas that help to increase your loved one’s independence. This will make your job easier.
  7. Trust your instincts. Most of the time, they’ll lead you in the right direction.
  8. Grieve your losses, and allow yourself to dream new dreams.
  9. Stand up for your rights as a caregiver.
  10. Seek support from other caregivers. There is great strength in knowing that you are not alone.
 
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