Home » Step 2 – Find a participating pharmacy or retailer:
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Have any questions?

Healthfirst
100 Church Street
New York, NY 10007

Want to become a Healthfirst member? Have a question about our benefits?
Contact us at:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743

Medicare
1-877-237-1303
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday-Friday, 8:30 am to 6 pm

Already a Healthfirst member? For answers to your questions, contact us at:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743
Monday - Friday, 8 am to 6 pm

Medicare
1-888-260-1010
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday - Sunday, 8 am to 8 pm


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Step 2 – Find a participating pharmacy or retailer:

Simply take your activated Healthfirst OTC card with you to a participating pharmacy or retailer and select the eligible items you want to purchase. You do not need a prescription and do not need to go to the pharmacy window.

You can use your Healthfirst OTC card at any Rite Aid, Duane Reade, Walgreens, CVS, or Family Dollarlocation.  In addition, you may continue to use Healthfirst OTC card at many neighborhood pharmacies.

For a complete list of participating pharmacies and retailers go to www.otcnetwork.com/member (* Please note that clicking on these links will take you away from the Healthfirst website.) or call our Member Services Representatives at 1-888-260-1010 (TTY/TDD 1-888-542-3821) 8 am to 8 pm, 7 days a week.