Step 1: Activate your card:

You must activate your Healthfirst OTC card before your first use. To activate your OTC card, please call Card Services at 1-888-682-2400 (24 hours, 7 days a week) or go online to: https://www.otcnetwork.com/member (* Please note that clicking on these links will take you away from the Healthfirst website.).

You will need to provide:

  • The OTC card number printed on the front of the card,
  • Your Healthfirst Medicare Plan member ID card number, and
  • Your birthdate (two digit month, two digit day, and four digit year; for example, 05/20/1930).