Contact us logo top

Have any questions?

Healthfirst
100 Church Street
New York, NY 10007

Want to become a Healthfirst member? Have a question about our benefits?

Contact us at:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743

Medicare
1-877-237-1303
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday-Friday, 8:30 am to 6 pm

Already a Healthfirst member? For answers to your questions, contact us at:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743
Monday - Friday, 8 am to 6 pm

Medicare
1-888-260-1010
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday - Sunday, 8 am to 8 pm

Leaf Plans
1-888-250-2220
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday - Friday, 8 am to 8 pm

Healthfirst Small Group and Healthy NY Small Group
1-888-260-1010
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday - Friday, 8 am to 8 pm


Contact us footer image

Renew Your Insurance

Why You Must Renew Your Insurance Every Year – and How to Do It

According to New York state law, you must update (or “renew”) your insurance coverage once a year. This process helps us make sure you are in the right plan or program, based on your age, health needs, and monthly income.

If you or a family member are in any of the following plans or programs, you must renew the plan or program once a year, on or before the anniversary of when you signed up:

For example, if your coverage starts on April 1, 2011, you will need to renew the coverage for this plan on or before April 1st of every year you wish to remain covered.

If it’s time for you to renew your health insurance, e-mail us or give us a call. Starting the renewal process only takes a few minutes. We will help you through the process.

Renew your insurance Medicaid Renewal
Child Health Plus Renewal
Family Health Plus Renewal

Don’t lose your health insurance! Make sure you know what you need to do to stay insured.
For some Healthfirst plans or programs, you will need to make a monthly payment (or “premium”) to stay insured. It’s important to make all payments on time. You can make payments online, by phone, or at any Healthfirst office in your neighborhood.

Please Note: You must live in New York City, Long Island, or Westchester (Medicare Special Needs members only) to keep your health insurance. If you are moving or have other questions about your health insurance, give us a call to make sure you understand your health plan or program details.

Last update 2014-03-28 17:19