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Have any questions?

Healthfirst
100 Church Street
New York, NY 10007

Want to become a Healthfirst member? Have a question about our benefits?

Contact us at:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743

Medicare
1-877-237-1303
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday-Friday, 8:30 am to 6 pm

Already a Healthfirst member? For answers to your questions, contact us at:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743
Monday - Friday, 8 am to 6 pm

Medicare
1-888-260-1010
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday - Sunday, 8 am to 8 pm

Leaf Plans
1-888-250-2220
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday - Friday, 8 am to 8 pm

Healthfirst Small Group and Healthy NY Small Group
1-888-260-1010
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday - Friday, 8 am to 8 pm


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Questions About Child Health Plus

Let us help you find answers to common questions about Child Health Plus. To start, click on a topic below that is the best match for your question.

Still have questions? Please Contact Us. We’re here to help you get the answers you need.


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Questions about Child Health Plus

When can I enroll my child in Child Health Plus?

You can apply for and enroll in Child Health Plus any time of the year.There’s no limited enrollment period for Child Health Plus. If your child qualifies, coverage can begin in as soon as 30 days. For information on how to enroll, please call us at 1-866-463-6743 (TTY: 1-888-542-3821), Monday to Friday, 8:00am to 6:00pm, or stop in to one of our Community Offices

How do I apply for Child Health Plus?

Contact our Member Services department to schedule an appointment with a Healthfirst Representative, or visit us at one of our community offices located in your area.

What is Child Health Plus?

Child Health Plus is an insurance program offered by Healthfirst.  It provides good health care for your children.  New York State sponsors this program. This program is for children under the age of 19 who have little or no health insurance. It is also for children who are not qualified for or enrolled in Medicaid.

All kids and teens living in New York State that do not have insurance will qualify for Child Health Plus. No family makes too much money to be covered. Your child may be able to join either Medicaid or Child Health Plus. The choice will be based on your family’s income. Many doctors in the Healthfirst network accept both Medicaid and Child Health Plus.

> Click here to learn more about Child Health Plus

What does my child’s Healthfirst plan cover?

When you join Healthfirst, your children will be covered for:

  • Complete health care for infants and children, including doctor checkups and baby/early childhood shots (vaccines);
  • Emergency services;
  • Tests, x-rays, and laboratory services;
  • Dental, vision, speech, and hearing care;
  • Help with nutrition, health education and counseling, and more.

How much will my child’s program cost?

It depends on your family size and income. You may pay a small monthly premium – or nothing at all.  Call Healthfirst today to discuss the plan or program that best fits your family’s needs.

> Click here to learn more about how much Child Health Plus costs

Who can apply for Child Health Plus?

Children can get the Child Health Plus program if they are:

  • Under the age of 19;
  • Have no health insurance;
  • Not qualified or signed up for Medicaid;
  • Living in Manhattan, Brooklyn, Queens, Bronx, Staten Island, or Long Island.

> Click here to learn more about who can apply for Child Health Plus

What else does Healthfirst offer?

  • Free car service to and from doctor’s appointments for baby/early childhood shots (vaccines) and yearly checkups*
  • Access to over 24,000 doctors and specialists, many in your neighborhood
  • Programs to help you learn about important health topics such as asthma, nutrition, healthy habits, and more
  • Helpful representatives who speak your language: English, Spanish, Chinese, Russian, and Haitian Creole.

* = Healthfirst will schedule and pay for medically necessary car service for all medical care and services that are covered under government-sponsored health insurance programs. 
To check if your car service will be covered, just call us.

> Click here to see a full list of what is covered by Child Health Plus