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Have any questions?

Healthfirst
100 Church Street
New York, NY 10007

Want to become a Healthfirst member? Have a question about our benefits?
Contact us at:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743

Medicare
1-877-237-1303
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday-Friday, 8:30 am to 6 pm

Already a Healthfirst member? For answers to your questions, contact us at:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743
Monday - Friday, 8 am to 6 pm

Medicare
1-888-260-1010
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday - Sunday, 8 am to 8 pm


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Provider Services

Neighborhood Health Providers and Suffolk Health Plan are now part of the Healthfirst family.

Welcome to Healthfirst Provider Services. These pages are designed to help you – whether you are a provider or part of in-office staff – manage day-to-day practice and deliver great service to Healthfirst patients.

Please contact Provider Services at 1-888-801-1660 if you need help or have questions. Thanks for partnering with us to deliver quality health care. Your participation is appreciated, and we look forward to working with you.

From phone numbers and addresses to pre-authorization and claims guidelines, find what you’re looking for fast with the
2013 Provider Quick Reference Guide.


News and Alerts

> Health alerts and advisories
> The Source newsletter

> Industry Changes


Quality Improvement

Quality Improvement Programs at Healthfirst

We’re constantly working to improve the delivery of Healthfirst health care, creating a better experience for patients and providers alike. Find out how.

 

> More about quality improvement 


Claims and Billing

We’ve made working with Healthfirst easy and convenient, for both providers and in-office staff. In this section you’ll find comprehensive information pertaining to billing and reimbursement.

 

> More about claims and billing


Provider Manual

Provider Manual

Our Provider Manual outlines the information you need to offer Healthfirst members quality care. The Manual is conveniently divided into sections by topic, so you can quickly find exactly what you need.

 

> More about the provider manual

 

Clinical Partnerships

Healthfirst Clinical Partnerships

Healthfirst is giving back to medical professionals via ongoing best practices dialogue and partnerships in continuing medical education. Click below to see publications from recent Healthfirst partnerships, as well as a calendar of upcoming symposia.

 

> More about clinical partnerships


Compliance

Compliance

Get the information you need to meet compliance guidelines as set forth in the Health Insurance Portability and Accountability Act (HIPAA).

 

> More about compliance


Provider Forms

Authorization and Request Forms for Providers

Get the forms you need for emergency admission, clinical notes request, PET scan certification, outpatient authorization, eye exam consult, hospital discharge, and non-urgent services here.

 

> More about provider forms

 

Last update 2013-05-01 16:45