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Healthfirst
100 Church Street
New York, NY 10007

Want to become a Healthfirst member? Have a question about our benefits?

Contact us at:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743

Medicare
1-877-237-1303
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday-Friday, 8:30 am to 6 pm

Already a Healthfirst member? For answers to your questions, contact us at:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743
Monday - Friday, 8 am to 6 pm

Medicare
1-888-260-1010
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday - Sunday, 8 am to 8 pm

Leaf Plans
1-888-250-2220
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday - Friday, 8 am to 8 pm

Healthfirst Small Group and Healthy NY Small Group
1-888-260-1010
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday - Friday, 8 am to 8 pm


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Preparing for a Doctor's Visit

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You and your doctor are a team. Be sure to ask your doctor questions, listen carefully, and follow your doctor’s advice. Working closely with your doctor in this way will benefit your health.

 


Before your next doctor's visit:

  • Make a list of your questions and concerns
  • Make a list of all the medications you are taking, including prescription and non-prescription drugs, vitamins, and other natural remedies
  • Ask a friend or family member to come with you if you think it will be helpful

During your visit:

  • Go over your list of questions or concerns with your doctor or nurse, remember to ask the most important questions first
  • If you have a health condition or illness, discuss your symptoms and any recent changes you may have noticed
  • Describe any allergies to medications, foods, pollen, or other
  • Talk to you doctor about your family's health history
  • Tell you doctor or nurse if you are being treated by other doctors
  • Ask questions about prescriptions, treatments, and test results
  • Take notes to help you remember everything your doctor says and any instructions your doctor gives you

After your visit:

  • If you do not hear from your doctor, follow up to get test results by calling and asking for them
  • Talk to  your doctor about any questions you may have forgotten to ask when you me, or questions that you may have thought of after your appointment

Questions to ask at your next doctor's appointment:

If you are prescribed a new medication:

  • What is the name of the medication, and how do you spell it?
  • Why do I need it?
  • When and how do I take it?
  • Can I stop taking it if I feel better?
  • Are there any side effects, and what should I do if they occur?

If a treatment has been recommended to you:

  • What are the various forms of treatment available for my condition, and why do you recommend this one?
  • How long will treatment take?
  • Are there any side effects, and what can i do if they occur?
  • Is the treatment covered by my health insurance?

If you require tests:

  • How can I prepare for the test?
  • What are the benefits and risks of having this?
  • Are there any side effects, and what can I do if they occur?
  • When can I expect results? How can I follow up?

Before leaving the doctor's office:

  • Do I need to schedule a follow up appointment?

Click on the links below to view a fact sheet on Preparing for your Doctor's Appointment

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