Please Remember:

  • That OTC purchase(s) must be for your use only and cannot be used for family members or friends. Only you can use your Healthfirst OTC card to buy items that are on the approved OTC listings.
     
  • The Healthfirst OTC card is not a debit or credit card and cannot be converted to cash.
     
  • Any unused balances automatically expire at the end of each month, or if you leave the Life Improvement Plan (HMO SNP) or CompleteCare (HMO SNP) - even if you enroll into another Healthfirst Medicare Plan.
     
  • The Healthfirst OTC Card cannot be used to purchase Part B or Part D covered items.
     
  • Dual purpose items require a discussion with your provider prior to purchase.