Pharmacy Benefits: Medicaid and Family Health Plus Programs

Prior Authorization Process

Physicians will be asked to contact CVS CareMark Prior Authorization department:

  • Medicaid: 877-433-7643
  • Medicare: 855-344-0930
  • Commercial:  800-294-5979

Fax numbers:  

  • Medicaid: 866-848-5088
  • Medicare: 855-633-7673
  • Commercial: 888-836-0730