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Have questions about
claims or our network?

Our automated phone system is available:
24 hours a day 7 days a week

Live Phone Representatives are available:
9:00 am to 5:00 pm

New York Claims Submission Address:
P.O Box 958438
Lake Mary, FL 32795

New York Request for Review and Reconsideration:
P.O Box 958438
Lake Mary, FL 32795

Electronic Payor ID: 80141

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News and Alerts

We know keeping current on medical issues and news is important to you. Below, you can access recent health alerts and advisories, as well as our quarterly provider newsletter, The Source.   

Health Alerts and Advisories
Help your patients and staff maintain their health and safety awareness by staying on top of recent health alerts and advisories from NY State and Federal health authorities.

> View all alerts and advisories

The Source Newsletter
Healthfirst’s quarterly provider newsletter, The Source, is your source for in-depth information on:
  • Health alerts and advisories;
  • Service notices;
  • Healthfirst policy changes and reminders;
  • Healthfirst plan and program guidelines;
  • Practice recommendations;
  • And much more.

Click below to read the most recent issue, or to access The Source archives.

> View all newsletters


Industry News
Help your staff stay informed on all of the new changes occurring both at Healthfirst and in the healthcare industry.
> View recent Industry changes


Great American Smokeout

The Great American Smokeout is all about making the commitment to go 24 hours without cigarettes.  Each year on the third Thursday of November, the American Cancer Society (ACS) organizes the Smokeout.  According to ACS, more Americans try to quit smoking on this day than any other day of the year, including New Year’s Day.  What does it take to participate?  Just you. There’s nothing to join or buy or sign up for.  You simply commit to quit for one day.

For more information, please visit:

> Great American Smokeout Flyer

Last update 2013-09-16 13:43