Mental Health & Drug or Alcohol Abuse

Mental health or drug and alcohol abuse problems can be overwhelming.
Depending on your choice of Healthfirst plan or program, you may have access to “inpatient” (staying at a care facility or hospital) mental health and chemical dependence services. We call these “Behavioral Health services.”
Taking the first step can be the hardest part of getting well. We’re here to help you:
- Please call Member Services with any questions about how to get help for any mental health or drug and alcohol abuse problems.
- You can also find this free phone number on your Healthfirst Member ID Card.
- All phone calls and treatments are kept confidential.
Healthfirst’s office is closed. I need help now. Who should I contact?
Call 1-800-LIFENET (1-800-543-3638). This is a 24-hour information and help hotline. They can help you immediately.
- Para Español: 1-877-AYUDESE (1-800-298-3373)
- For Chinese and Korean: 1-800-990-8585
- For other languages: 1-800-LIFENET (1-800-543-3638)
- TTY/TTD: 1-212-982-5384
Mental Health Educational Materials
Confidential Mental Health & Drug or Alcohol Abuse Resources:
- U.S. Department of Health and Human Services - National Mental Health Information Center
- New York City Department of Health and Mental Hygiene: "Alcohol and Drug Use”
- New York City Department of Health and Mental Hygiene: "Chemical Dependency"
- Get the facts & take action against teen prescription drug abuse
Women’s Mental Health Issues:
Men’s Mental Health Issues:
- Men's Health Network: "Your Head: An Owner's Manual - Understanding and Overcoming Depression, Anxiety, and Stress"
Depression Screening:
- Mental Health America: "Confidential Depression-Screening Test"
- New York City Department of Health and Mental Hygiene: "Depression"
How to Manage Mental Health Conditions and Depression:
- Mental Health - Mental Health America: "Depression"
- Depression - PsychCentral: "Depression"
Guidelines for Good Mental Health:
- New York State Office of Mental Health
- National Institute of Mental Health
- Drug Addiction Brochure English / Español