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Have questions about
claims or our network?

Our automated phone system is available:
24 hours a day 7 days a week

Live Phone Representatives are available:
9:00 am to 5:00 pm

New York Claims Submission Address:
P.O Box 958438
Lake Mary, FL 32795

New York Request for Review and Reconsideration:
P.O Box 958438
Lake Mary, FL 32795

Electronic Payor ID: 80141

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Member Wellness Guide for Medicare Members

Healthfirst offers your patients the Wellness Guide to help them better track their health.


Members can use the Wellness Guide as their personal checklist for services such as preventive screenings and vaccinations, and share with you to determine which services they need and how often. 


With their Wellness Guide, it’s easier and more rewarding than ever for your patients to be well and stay well.

Preventative Care

Diabetes Care

For questions regarding the Wellness Guide and Wellness Rewards Card application, please call Healthfirst Provider Services at 1-888-801-1660.