Member Services

As a Healthfirst member, you can get help from our Member Service team. We give you the excellent service you deserve – on the phone, in person, and online. Use the links below to contact us and answer your questions.

Contact Us

Have questions? We’re here to help you find easy answers about:

• Services for Healthfirst members;
• Health plans and programs;
• Your health coverage;
• Renewing your insurance program;
• And other questions about your health care.

Use these links to:

> Send us a question now
> Contact us by phone
> Visit us at a community office near you

Services for Healthfirst Members

As a Healthfirst member, you can do many important things on this website, such as:

• Renew your Healthfirst health insurance policy (required every year);
• Pay your bill online;
• Download forms and other plan and program information;
• And much more.

> How to renew your health insurance
> Pay my bills
> Find my member forms and documents
> View all member services

Answers to Questions You May Have

> All Answers to Questions You May Have