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Have questions about
claims or our network?


Our automated phone system is available:
24 hours a day 7 days a week

Live Phone Representatives are available:
Monday-Friday,
9:00 am to 5:00 pm
1-888-801-1660

New York Claims Submission Address:
P.O Box 958438
Lake Mary, FL 32795

New York Request for Review and Reconsideration:
P.O Box 958438
Lake Mary, FL 32795

Electronic Payor ID: 80141

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Medical Record Documentation Standards

Healthfirst Providers are required to maintain the medical records of members in a manner that is current, organized and comprehensive and that permits effective patient care and quality review.


Medical Record Review Standards

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Medical Record Review Tool (Medicaid, Family Health Plus and Child Health Plus)

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Medical Record Review Tool (Medicare)

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Last update 2013-05-29 11:17