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Healthfirst
100 Church Street
New York, NY 10007

Have any questions?

Healthfirst
100 Church Street
New York, NY 10007 - See more at: http://www.healthfirstny.org/get-health-insurance.html#sthash.Is3rFtPx.dpuf

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743
TDD/TTY English 1-888-542-3821
TDD/TTY Español 1-888-867-4132
Monday - Friday, 8 am to 6 pm

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Medicaid Managed Care - Renewal

Medicaid Managed Care Renewal Information
It is important that you renew your Medicaid health insurance coverage each year and our Healthfirst Retention team can help ease the renewal process for you.  

Here is How:
NYC Residents: If you are a Healthfirst Medicaid member, you will receive a renewal package* in the mail from the Human Resources Administration (HRA) approximately 60-90 days before your last day of coverage. Additionally, 90 days before your renewal date, one of our Retention Specialists will contact you to remind you that your annual renewal date is approaching.  The Retention Specialist will offer you assistance in completing your renewal package.

Long Island Residents (Nassau/Suffolk): If you are a Healthfirst Medicaid member,  you will receive a renewal package* in the mail from the Local Department of Social Services (LDSS) approximately 45 days before your last day of coverage. Additionally, 90 days before your renewal date, one of our Retention Specialists will contact you to remind you that your annual renewal date is approaching.  The Retention Specialist will offer you assistance in completing your renewal package.

If you are a Nassau or Suffolk resident and have not received a renewal package, do not contact the County until the beginning of the month in which your coverage ends (For Example, if your coverage ends on December 31st, you may only contact the County at the beginning of December about this).

Remember, to avoid ending your health insurance coverage with Healthfirst, you must complete and submit your renewal form to HRA or LDSS by the Respond-By date listed on your renewal documents.

If you have not received your renewal form or need information about renewing your health insurance coverage please call our Healthfirst Member Services Department at 1-877-869-1156, TTY 1-888-542-3821, Monday – Friday 9:00 AM- 6:00 PM or visit us at one of our Community Offices.  If you are unable to make it to a Healthfirst location, you may request that we visit your home and assist you.

*Please note:The renewal package does not come from Healthfirst nor will Healthfirst be mentioned in the renewal letter from your Local Department of Social Services/Human Resources Administration office.

For more information about Medicaid Managed Care plan in New York City, Nassau or Suffolk County, call New York Medicaid CHOICE: 1-800-505-5678.

 

Last update 2013-08-13 17:24

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