Important Message for Walgreens and Duane Reade Pharmacy Customers
Beginning January 1, 2012, Walgreens and its affiliates, Duane Reade, Happy Harry’s and OptionCare, will no longer be in the Healthfirst pharmacy network.
If you are using any of these pharmacies, you will need to move your prescriptions to a new pharmacy in our network.
The good news is, it’s easy to change pharmacies. You have a lot of choices in our network, and you can move your prescriptions to a new pharmacy in the Express Scripts’ network by doing any of these things:
- Take your prescriptions to a new pharmacy
- Ask your new pharmacy to call your old pharmacy for your prescriptions
- Ask your doctor to call your pharmacy with your prescriptions
Please call our Member Services Department today, and a representative will be happy to help you find a participating pharmacy near you and help you transfer any current prescriptions to that new pharmacy. You can also call Express Scripts at 1-877-697-7244 for help as well.
Questions: Contact our Member Services Department to find the network pharmacy nearest you:
Medicare members call 1-800-214-3559 from 8 am to 8 pm, 7 days a week. TTY/TDD members call 1-800-899-2114
Medicaid, Family Health Plus and Child Health Plus members call 877-697-7244 Monday through Friday, from 8 am to 6pm. TTY/TDD members call 800-662-1220.
Commercial members call 888-260-1010 Monday through Friday, from 8am to 6pm. TTY/TDD members call 800-662-1220.