Contact us logo top

Have any questions?

Healthfirst
100 Church Street
New York, NY 10007

Want to become a Healthfirst member? Have a question about our benefits?
Contact us at:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743

Medicare
1-877-237-1303
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday-Friday, 8:30 am to 6 pm

Already a Healthfirst member? For answers to your questions, contact us at:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743
Monday - Friday, 8 am to 6 pm

Medicare
1-888-260-1010
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday - Sunday, 8 am to 8 pm


Contact us footer image

How does Healthy NY compare to Medicaid, Family Health Plus, and Child Health Plus?

  • Medicaid provides health insurance to low-income children and adults. They may or may not have jobs.
  • Family Health Plus provides health insurance to low-income adults ages 19-64. These adults do not have health insurance, but make too much money to qualify for Medicaid.
  • Child Health Plus offers health insurance to children under age 19. These children’s families are at higher income levels than those required under Medicaid or Family Health Plus.
  • Healthy NY offers health insurance to adults who have jobs, but do not have insurance. These adults have higher income levels than those required under Medicaid or Family Health Plus.