Contact us logo top

Have any questions?

Healthfirst
100 Church Street
New York, NY 10007

Want to become a Healthfirst member? Have a question about our benefits?
Contact us at:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743

Medicare
1-877-237-1303
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday-Friday, 8:30 am to 6 pm

Already a Healthfirst member? For answers to your questions, contact us at:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743
Monday - Friday, 8 am to 6 pm

Medicare
1-888-260-1010
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday - Sunday, 8 am to 8 pm


Contact us footer image

Healthfirst Launches CompleteCare, a New Comprehensive Medicare/Medicaid Care Option

Contact:
Laura Vialva
212-801-1451
718-764-3517 (mobile)
Lvialva@healthfirst.org

NEW YORK, NY, June 1, 2012 – Healthfirst is announcing the launch of CompleteCare, a fully integrated Medicare/Medicaid long-term care (LTC) product.

CompleteCare is available to individuals who are eligible for both Medicare and Medicaid who need long-term care services in the community. It brings together services from both programs under one product, offering both managed medical and long term care benefits to an especially frail and vulnerable segment of the population.

Each CompleteCare member will have a three-person care management team – a registered nurse (RN), social worker, and support coordinator – who will coordinate the member’s  medical and long-term care needs through a single point of contact.  This will offer a seamless, integrated approach that will aim for better outcomes and high member satisfaction, and allow members to live safely in their homes – instead of a nursing home -- for as long as possible.

“Healthfirst is extremely excited about adding CompleteCare to its suite of coordinated care options for Medicare and Medicaid clients and to ensuring the same high quality and customer satisfaction,” said Pat Wang, President and CEO of Healthfirst. “CompleteCare represents a better option for frail elderly beneficiaries who want one care management team for all of their needs.”

For more information, visit www.healthfirstny.org/completecare.

About Healthfirst
Established in 1993, Healthfirst is a not-for-profit managed care organization that offers low or no-cost health insurance to eligible individuals and families living in the New York metropolitan area and New Jersey. It provides a variety of government-sponsored health insurance programs, including New York State's Child Health Plus, Family Health Plus, and Medicaid, as well as Medicare Advantage. The Healthfirst family of companies includes Healthfirst in New York, Healthfirst NJ in New Jersey, and Senior Health Partners (SHP), a managed long term care plan serving Medicaid-eligible clients in New York City. For more information, visit the company's websites at www.healthfirst.org and www.healthfirstnj.org.

###