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Healthfirst
100 Church Street
New York, NY 10007

Want to become a Healthfirst member? Have a question about our benefits?
Contact us at:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743

Medicare
1-877-237-1303
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday-Friday, 8:30 am to 6 pm

Already a Healthfirst member? For answers to your questions, contact us at:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743
Monday - Friday, 8 am to 6 pm

Medicare
1-888-260-1010
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday - Sunday, 8 am to 8 pm


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Contact Us

We’re here to help.

Questions? Healthfirst is glad to help you find the answers you need. Our Member Services team gives you quick service online, by phone, or in person at a community office. Use the links below to easily find what you need.


Contact Member Services: General Inquiries

Click below to be directed to an online form for your questions. If you need faster service, please call us at the phone number below, or visit a community office near you.

 

Send us your questions now


Contact Us About Signing Up for Healthfirst or Renewing Your Health Insurance

We offer two ways for you to sign up for or renew your health insurance:

  • Contact Member Services online. A Healthfirst representative will quickly get back to you.
  • Speak directly with a representative now by calling one of the numbers listed below.

For Immediate Help, Please Call:

For Help Signing Up for Healthfirst:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743

Monday - Friday, 8 am to 6 pm
Medicare 1-877-237-1303
TDD/TTY English 1-888-542-3821
TDD/TTY Español 1-888-867-4132
Monday - Friday, 8:30 am to 6 pm

 

Healthfirst Member Services:
Medicaid, Child Health Plus and Family Health Plus

1-866-463-6743
Monday - Friday, 8 am to 6 pm
Medicare 1-888-260-1010
TDD/TTY English 1-888-542-3821
TDD/TTY Español 1-888-867-4132
Monday - Sunday, 8 am to 8 pm

 

 

 

 

Last update 2013-03-28 15:12