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Have any questions?

Healthfirst
100 Church Street
New York, NY 10007

Want to become a Healthfirst member? Have a question about our benefits?
Contact us at:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743

Medicare
1-877-237-1303
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday-Friday, 8:30 am to 6 pm

Already a Healthfirst member? For answers to your questions, contact us at:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743
Monday - Friday, 8 am to 6 pm

Medicare
1-888-260-1010
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday - Sunday, 8 am to 8 pm


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Community Offices

Our community offices bring Healthfirst plans, programs, and services closer to New Yorkers like you. Each office is fully staffed with representatives who can answer your questions – in many different languages – about our health insurance plans and programs, whether you are a member or not.

You will get great service and useful information when you visit a Healthfirst community office in your neighborhood.

Community office services include:

  • Finding out which Healthfirst plan is right for you and your family;
  • Applying for free or low-cost health insurance;
  • Renewing or re-certifying your health insurance (required once a year for all plans and programs, except Medicare);
  • Information about the health services and benefits offered by Healthfirst plans and programs;
  • Information about and signing up for a Medicare Advantage plan;
  • General questions or needs, such as changing your Primary Doctor (PCP), changing your address or other personal information, or requesting a new member ID card;
  • Tips, brochures, and other information to help you live a healthier life;
  • Links to other helpful community organizations.

> Answers to Questions You May Have about our community offices


Visit Our Brooklyn Community Office

Stop in for free help with your insurance needs:

We are open Monday to Saturday, 8:30am–5:30pm.

635 Fulton Street
Brooklyn, NY 11217
(between Hudson Avenue and Rockwell Place)

> Get directions to this location (you will leave the Healthfirst website)
> View all events

 


Visit Our Bronx Community Office

Stop in for free help with your insurance needs:

We are open Monday to Saturday, 8:30am–5:30pm.

412 E. Fordham Road
Bronx, NY 10458
(the office entrance is on Webster Avenue, near the intersection of E. Fordham Road and Webster Avenue)

> Get directions to this location (you will leave the Healthfirst website)
> View all events

 


Visit Our Long Island Community Office

Stop in for free help with your insurance needs:

We are open Monday to Friday 8:30am-5:30pm and Saturday 8:30am–1:00pm.

50 Clinton St.
Hempstead, NY 11550

(at the corner of Fulton and Clinton Streets in the Hempstead Executive Plaza next to the Clinton Plaza)

> Get directions to this location (you will leave the Healthfirst website)
> View all events

 

Visit Our Manhattan Community Offices

 

Stop in for free help with your insurance needs:

We are open Monday to Sunday, 9:00am–5:30pm.
 

128 Mott Street, Room 407
New York, NY 10013
(between Grand and Hester Streets)

Get directions to this location (you will leave the Healthfirst website)

View all events

 

 

28 E. Broadway, 5th Floor

New York, NY 10002

(between Catherine and Market Streets)

Get directions to this location (you will leave the Healthfirst website)

View all events

 

 

 

 

 


Visit Our Queens Community Office

Stop in for free help with your insurance needs:

93-14 Roosevelt Avenue
Jackson Heights, NY 11372
(between 94th Street and Aske Street)

Monday to Friday, 8:30am–5:30pm and Saturday 8:30am-5:00pm

> Get directions to this location (you will leave the Healthfirst website)
> View all events

 

41-60 Main Street, Rooms 201 and 311
Flushing, NY 11355
(between Sanford and Maples Avenues)

Monday to Sunday, 9:00am–5:30pm

> Get directions to this location (you will leave the Healthfirst website)
> View all events