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Have any questions?

Healthfirst
100 Church Street
New York, NY 10007

Want to become a Healthfirst member? Have a question about our benefits?

Contact us at:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743

Medicare
1-877-237-1303
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday-Friday, 8:30 am to 6 pm

Already a Healthfirst member? For answers to your questions, contact us at:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743
Monday - Friday, 8 am to 6 pm

Medicare
1-888-260-1010
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday - Sunday, 8 am to 8 pm

Leaf Plans
1-888-250-2220
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday - Friday, 8 am to 8 pm

Healthfirst Small Group and Healthy NY Small Group
1-888-260-1010
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday - Friday, 8 am to 8 pm


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Community Offices

Our community offices bring Healthfirst plans, programs, and services closer to New Yorkers like you. Each office is fully staffed with representatives who can answer your questions – in many different languages – about our health insurance plans and programs, whether you are a member or not.

You will get great service and useful information when you visit a Healthfirst community office in your neighborhood.

Community office services include:

  • Finding out which Healthfirst plan is right for you and your family;
  • Applying for free or low-cost health insurance;
  • Renewing or re-certifying your health insurance (required once a year for all plans and programs, except Medicare);
  • Information about the health services and benefits offered by Healthfirst plans and programs;
  • Information about and signing up for a Medicare Advantage plan;
  • General questions or needs, such as changing your Primary Doctor (PCP), changing your address or other personal information, or requesting a new member ID card;
  • Tips, brochures, and other information to help you live a healthier life;
  • Links to other helpful community organizations.

> Answers to Questions You May Have about our community offices


 

Visit Our Brooklyn Community Office

Stop in for free help with your insurance needs:

We are open Monday to Saturday, 8:30am–5:30pm.

Health Insurance
635 Fulton Street Brooklyn, NY 11217 United States
(between Hudson Avenue and Rockwell Place)

Phone: 866-463-6743

Visit Our Google+ Local Page
> Get directions to this location (you will leave the Healthfirst website)
> View all events

 


Visit Our Bronx Community Office

Stop in for free help with your insurance needs:

We are open Monday to Saturday, 8:30am–5:30pm.

Health Insurance
412 E. Fordham Road Bronx, NY 10458 United States

Phone: 1-866-463-6743

Visit Our Google+ Local Page
> Get directions to this location (you will leave the Healthfirst website)
> View all events

 


Visit Our Long Island Community Office

Stop in for free help with your insurance needs:

We are open Monday to Friday 8:30am-5:00pm and Saturday 8:30am - 1:00pm.

Health Insurance
50 Clinton St. Hempstead, NY 11550 United States

Phone: 212-801-1451

Visit Our Google+ Local Page
> Get directions to this location (you will leave the Healthfirst website)
> View all events

 

 


Visit Our Manhattan Community Offices

Stop in for free help with your insurance needs:
 

Health Insurance
128 Mott Street, Room 407 (Monday to Sunday, 9:00am–5:30pm)
New York, NY 10013 United States
(between Grand and Hester Streets)

Phone: 212-431-6901
Visit Our Google+ Local Page

Get directions to this location (you will leave the Healthfirst website)

View all events

 

 

Health Insurance
28 E. Broadway, 5th Floor
(Monday to Sunday, 9:00am–5:30pm) New York, NY 10002United States

(between Catherine and Market Streets)

Phone: 212-801-6000
Visit Our Google+ Local Page

Get directions to this location (you will leave the Healthfirst website)

View all events

 

1467 St. Nicholas Avenue (Monday to Saturday, 8:30am–5:30pm
New York, NY 10033
(Between W 183rd and 184th Streets)

> Get directions to this location (you will leave the Healthfirst website)

View all events

 


Visit Our Queens Community Offices

Stop in for free help with your insurance needs:  

Health Insurance
93-14 Roosevelt Avenue Jackson Heights, NY 11372
(Between 94th Street and Whitney Avenue) United States

Phone: 212-209-6403
Visit Our Google+ Local Page

Monday to Friday, 8:30am–5:30pm and Saturday 8:30am-5:00pm
> Get directions to this location (you will leave the Healthfirst website)
> View all events

 

Health Insurance
41-60 Main Street, Rooms 201 & 311 Flushing, NY 11355
(between Sanford and Maple Avenues)
United States

Phone: 718-762-4292
Visit Our Google+ Local Page

Monday to Sunday, 9:00am–5:30pm
> Get directions to this location (you will leave the Healthfirst website)
> View all events

 

40-08 81st Street

Elmhurst, Queens, NY 11373

Monday to Friday, 9:00 AM to 6:00 PM

Saturday and Sunday, 9:00 AM to 5:30 PM

Get directions to this location (you will leave the Healthfirst website)

View all events

 

 

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