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Have any questions?

Healthfirst
100 Church Street
New York, NY 10007

Want to become a Healthfirst member? Have a question about our benefits?
Contact us at:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743

Medicare
1-877-237-1303
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday-Friday, 8:30 am to 6 pm

Already a Healthfirst member? For answers to your questions, contact us at:

Medicaid, Child Health Plus, and Family Health Plus
1-866-463-6743
Monday - Friday, 8 am to 6 pm

Medicare
1-888-260-1010
TDD/TTY English
1-888-542-3821
TDD/TTY Español
1-888-867-4132
Monday - Sunday, 8 am to 8 pm


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Can my formulary change over the course of the year?

Healthfirst may add or remove drugs from Healthfirst’s Medicare Part D formulary during the year. Before removing drugs from the formulary or adding prior authorization, quantity limits, and/or step therapy restrictions on a drug, Healthfirst will notify members of the change via mail and this website at least 60 days before the date that change becomes effective. Exceptions to this would be when the US Food and Drug Administration (FDA) deems a drug on the formulary to be unsafe or when the drug’s manufacturer removes the drug from the market, in which case Medicare will promptly remove the drug from the Part D formulary.

> View current changes to your formulary.